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FAQ

FAQ

ORDERS

All of our products are custom printed specific to your individual order. If you need to change or cancel an order, please contact us immediately by emailing connect@donthurtanyone.com. Once an item goes into production we are unable to make any changes. 

 

SIZE GUIDE

All DHA items feature a detailed sizing chart. Most shirts run true to size. However, there are several styles with sizing specs that run smaller than usual. Those items are identified in BOLD CAPS in the item’s product description. Some shirts run larger than usual and that information is also bolded for easy reference. 

Before placing an order, kindly reference the item’s sizing chart and product description to best determine which size will be the right fit for you.  

If you still have questions about the fit of an item or measurement guidelines, email us at connect@donthurtanyone.com

 

RETURNS

In the case of a manufacturing defect, DHA will provide a replacement or refund via your original purchase method. The return process can be expedited with a digital image of the defect (along with a clear description of the problem) in an email to connect@donthurtanyone.com. We’ll take care of the rest and keep you updated.

 

WHEN WILL MY ORDER ARRIVE?

Our shirts and bags are custom printed for your order and that production can take between two to five days. Delivery is typically seven to ten days from order date. International delivery times vary by country but average 14 days. Expedited delivery options are available for some items.

As soon as your order ships, you will receive a message to the email address you entered with your order with tracking information. If you have questions about the status of an order contact us at connect@donthurtanyone.com  We’ll get back to you.

 

IS YOUR SITE SECURE?

Orders are handled through Shopify Payments and its vetted partners, where your payment information is highly secure. We do not store your card information on our servers - ever.

 

PRIVACY

You personal information will not be used in any way other than to fulfill orders, provide shipping status updates, contact customers if they have questions, troubleshoot problems, or share special offers. Email us at connect@donthurtanyone.com if you have any questions.

 

PARTNER WITH DHA?

We are always interested in collaborations and partnerships. Reach out via the CONTACT page (hyper link) or connect@donthurtanyone.com and let us know what you’ve got in mind.

 

RETAIL

If you are interested in stocking DHA shirts, bags, and/or other products in your store, connect via the CONTACT (hyper link) page or connect@donthurtanyone.com

 

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